
TO ASK A QUESTION: If you have a question or need help with Office, please feel free to use the 'Click to Contact' link at the bottom of this page. You'll get a form that you can use to email a question to me. (I had been getting a ton of spam when accepting direct emails, so only emails that use this form will get through to me.)
Please be sure to mention the version of Office you are using when you send your question.
I answer all e-mails that I receive via this form, as long as they are polite :)
Since disabling comments on this site, I'm actually hearing from more of you with questions ... so, as it seems people prefer to email rather than comment, I'm going to leave comments disabled. As always, you can ask me any Office-related questions you have. If the question is outside of my expertise, I'll try to direct you to where you can get an answer.
Gone researchin' ... (will be offline for a couple of weeks)
Hi, everyone! Just a quick post to say that I'm going to be offline (pretty much as of now) on a research trip for the next two weeks or so.
If you email Office questions during that time - I will reply to them as quickly as possible after August 15th. Once I get back, I will need to catch up on client work first ... then will get to any backlog of questions as quickly as I can. So, please don't think your question was missed unless you don't have a reply by August 20th.
Meanwhile, following are some suggested help resources to try if you have questions while I'm gone:
Office Online: keep in mind that you can search for help here on Office 2007 or earlier versions of the products, and find templates, online training courses, and other free resources. Always a good place to check for self-help.
Office Tips & Tricks Webcasts: You can find a lot of pre-recorded webcasts on Office topics (given by myself and several other presenters) that you can view on-demand from here: www.microsoft.com/greattips. Also - if you want direct links to most of my previouslyr recorded Microsoft Office webcasts, point to the get help with Office link in the left-hand navigation page on this blog and then click webcasts.
For help with Office programmability topics, such as VBA and Open XML ... the Office Developer Center is a great place to check for a lot of resources.
If your question is on Word, the Word 2007 team keeps a fabulous blog with tons of in-depth articles (and it doesn't get better than info straight from the source - these are the guys who create the product). Here's that link: http://blogs.msdn.com/microsoft_office_word.
If you want to ask a question of someone directly as you would email me when I'm here ... try asking your question in the Office Discussion Groups. Instead of accepting email as I do, a great many MVPs and other experts give a lot of their time answering questions in these public forums. You'll find a lot of expertise there. One tip: Try using the search tool at the Office Discussion Groups site to look up your question before you post your question - it could save you a lot of time if someone else has already asked the question and had it answered (with over 1/2 billion Office users out there ... it's possible someone else has already run up against the same thing you're encountering and that a fix has already been provided ;-)
Hope this helps for all - and look forward to talking with you again in a couple of weeks!
Happy Friday everyone - and have fun :)
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