TO ASK A QUESTION: If you have a question or need help with Office, please feel free to use the 'Click to Contact' link at the bottom of this page. You'll get a form that you can use to email a question to me. (I had been getting a ton of spam when accepting direct emails, so only emails that use this form will get through to me.)
Please be sure to mention the version of Office you are using when you send your question.
I answer all e-mails that I receive via this form, as long as they are polite :)
Since disabling comments on this site, I'm actually hearing from more of you with questions ... so, as it seems people prefer to email rather than comment, I'm going to leave comments disabled. As always, you can ask me any Office-related questions you have. If the question is outside of my expertise, I'll try to direct you to where you can get an answer.
Overly aggressive spam blocker ... did I miss your question?
{updating this entry on 2-9} ... I was unable to fix comments immediately, so have disabled them temporarily. if you have a question or need help with an Office topic, please feel free to use the Click To Contact link at the bottom of this page to send me your question by email. As always, I'm happy to answer questions and will endeavor to do so by the next business day. When you email questions, the only thing I ask is that you please not send any attachments, as I'm unable to open unsolicited files. I hope to have a comments solution in place soon - and meanwhile, look forward to hearing from you. Thanks for understanding. {end of 2-9 update}
Hi, there. Well, I've just noticed that some perfectly respectable comments\questions posted as comments have been getting junked here recently. Unfortunately, the message when you post has said that your comment is being held for review by the site owner ... but I've not been notified, it's just been junking anything for commenters who aren't authenticated by a typekey identity or something similar.
Anyway - I've tried lowering the junk threshold a bit ... if that doesn't work (that is, if I get spam comments up the wazoo), I'll go back to having some type of screening for real-live humans when you post comments, but i'm just trying to make it as easy as possible to post questions when you have them.
Meanwhile - if you've posted a question in a comment and assumed you were ignored ... I NEVER ignore a request for help unless it's rude (fortunately, a very rare occurrence). Even if I can't help you, I'll always reply with recommended resources.
SO -- if you have asked a question that didn't get posted or answered ... or if you post a question here and don't see it or an answer within a day or so ... PLEASE use the email link at the bottom of this page to let me know that you're trying to get help and aren't getting a reply.
I greatly appreciate you trying to use the comment approach first -- when you post your question in a comment, I can reply where others can also benefit from the response ... but if you don't see your comment and\or a reply from me within a day (or a weekend - i'll be offline a few weekends in the near future)... please let me know.
Thanks, folks! If I found your comment in my junk comments list when I discovered the problem this evening, you'll get an email reply from me by tomorrow. If you posted a comment that never materialized and don't get an email from me by tomorrow, please send me an email with your question if it's still open ...
Thanks!! ... and a lovely Monday evening to all... (and, if you're in the northeast US like I am ... bundle up. It's friggin' freezing out there! :)
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